Negative reviews commonly cite disappointment around not being approved for a credit card and poor customer service. However, a common thread in many of the negative reviews is poor customer service and communication issues.Ĭapital One doesn’t fare too well on Trustpilot either, as most reviews are negative and complaints are in a similar vein with BBB. The reviews contain the usual complaints we tend to see for large banks, such as issues around late fees, grievances around cards being declined, hold payment problems, card delivery issues and other typical banking complications. It also has well over 10,000 customer complaints, and most negative reviews on BBB are unique circumstances. Tick the Compare box on up to four providers to compare accounts side by side.Ī long-standing bank that’s been in business for nearly 30 years, Capital One is accredited by the Better Business Bureaus (BBB) with a solid A- rating. Narrow down checking accounts by opening deposit requirements, fees and APYs. Capital One 360 Checking‘s fees and access Type of feeĬompare Capital One 360 Checking to other checking accounts There are some additional fees as well, such as $30 for outgoing domestic wire transfers, $9 nonsufficient funds fee, and $20 for online cashier checks with overnight shipping and $10 for cashier checks issued at a branch. While you get your first box of checks for free, Capital One charges for each box after that, costing either $7 or $11, depending on how many checks you want. And if the account remains negative or you overdraft multiple times without resolving the balance, the account may close, which can impact your banking history. Capital One states you must promptly deposit funds to cover the overdraft, and transactions won’t be approved until the account’s balance is positive. While Capital One doesn’t charge overdraft fees, it’s not wise to overdraft multiple times. If you overdraft, there are no overdraft fees. Automatically transfer funds from your savings account or money market account into your 360 Checking to avoid overdrafting. Capital One generally declines any charge that causes an overdraft on the account. Setting it apart from many of its competitors, Capital One gives you three ways to avoid paying any overdraft fees - which can add up quickly at $30 to $40 each elsewhere.Capital One 360 Checking account overdraft protection options include: You can passively earn 0.1% APY with no balance requirements and get your first box of checks for free.Ĭapital One also offers complimentary credit monitoring and is integrated with the peer-to-peer payment app Zelle for free. And unlike most online banks, Capital One has wide-ranging customer service with 755 branches, including 30 cafés. You won’t pay anything to maintain the account, and there are no opening deposit requirements.ĪTM access is broad, too, with over 70,000 free Capital One and Allpoint ATMs. It also has few fees, which is always a major plus. Like most modern accounts, you can access early direct deposit, perform mobile check deposits through the app and sign in to your account to deactivate a stolen or missing card. This FDIC-insured 360 Checking account comes with a Mastercard debit card. What we like about Capital One 360 Checking It has no monthly fee, multiple overdraft options, a large ATM network and Capital One branches for direct customer support. Seasoned globetrotters may find this account specifically advantageous because you won’t incur any foreign ATM fees, foreign transaction fees or currency transaction fees.įor everyone else, the Capital One 360 Checking account is still worth considering. The 360 Checking account is best for someone in need of a free, simple checking account or those who frequently travel internationally. Who is Capital One 360 Checking best for?
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